Cheshire High School

I just wanted to write to you and your team to inform you that our reprographics technician is now back in work at school, fully recovered from her broken ankle.

It has been a long 6 months without her and, although in the main we have functioned really well in her absence, it hasn’t been without its dramas, challenges and frustrations.

Luckily, I have an excellent friend who stood in for much of the absence and did a fantastic job but there have been times when I have had to step up myself and, believe me, I am NO expert!

Without the support of the excellent B&M team, I have no doubt that the last 6 months could have been disastrous. The field engineers have been so supportive, coming out to arrange training and to help us with technical problems when required – I thank them for their time, patience and expertise. I have had to ring the office on many occasions (usually as a damsel in distress with machine errors or invoice confusions) and the service department has been nothing short of excellent in service. They are so patient, helpful, nothing is ever too much of a problem – I really couldn’t have managed without them.

I wonder if you could pass my heartfelt thanks on to the team and be assured that I have informed my boss at the School what a wonderful job you have done in supporting us during this challenging period.

1 x Ricoh Pro 907

1 x Risograph CC7050